Our Rangemaster American type fridge/freezer failed on the hottest uk day ever recorded. Gary took me through some checks over the phone to ascertain the problem & parts required (new compressor). He had the parts in stock, quoted the price & agreed the appointment for repairs. The work was carried out in a friendly professional manner with full explanations of the work carried out. Gary did not leave until he was satisfied & demonstrated the temperatures were falling. Highly recommended.